zenloop GmbH logo
zenloop GmbH

Senior Product Manager (f/m/d)

Employee
Berlin, Germany
IT & Software

“Success happens when your customer experiences a truly unique journey.” We at zenloop are more than just a Berlin made Start Up. Experiencing our first initial success story with Flaconi, an online perfumery with over thousands of divers beauty products, made us come up with a new approach. How do you drive greatest customer relationships? Simple answer: Ask your customers and act based on every single feedback! By using the Net Promoter System (NPS) method, we help our customers to improve their product, service and relationship to end-consumers. Focus on our product is our lifeline and DNA of zenloop.

Join the Zenjet

We are currently searching to strengthen our product team in Berlin by having a seasoned Senior Product Manager (m/f/x) on board to support our current growth and vision within the customer retention management world. Ideally you have worked in the B2B and SaaS space before and demonstrate a strong analytical approach to building products loved by our current and future clients. You will be an expert for “closing the feedback loop” for our clients and have a direct impact on the future company success with your initiatives and features. You get the chance to join a fast growing environment which is set to leave a footprint in the CX management space.

Your responsibilities

  • You build strong and trustful relationships with your internal and external stakeholders and establish meaningful feedback loops to collect product feedback from our clients
  • You serve as a passionate and dedicated Product Owner within cross functional teams including developers, QA experts and UI/UX designers
  • You oversee and lead the product discovery, research, planning, design and development derived from the company’s product strategy and vision
  • You own your product initiatives and the product backlog
  • You coordinate with all internal departments such as Sales, Marketing and Customer Success teams to successfully roll out your products
  • You are the visible and credible advocate for your products
  • You support in creating a sustainable product roadmap for upcoming new features aligned with the company’s mission and vision

Your profile

  • You know your domain and already had different touchpoints in your professional life with B2B and SaaS companies
  • You have an entrepreneurial mindset and you are able to make awesome things happen with the resources available
  • You have been working for at least 5 years in the product management area of a fast-paced environment and are used to quickly adapt to new projects, clients or markets
  • Your strong product management background is combined with an outstanding ownership mentality
  • You have extensive experience with agile development frameworks (e.g. SCRUM, KANBAN, etc.) and are constantly looking to improve the current workflows
  • You have a great curiosity and passion for constantly diving into new topics and get things done
  • You have a proven ability to build and manage tech products and manage conflicting product priorities
  • You are a very strong communicator and know how to manage different types of internal and external stakeholders

Our offer

  • Challenging and varied tasks in a dynamic environment
  • Chance to individually grow in a fast growing environment with expert founders and management team
  • Regularly trainings to increase constantly your knowledge
  • Competitive salary
  • Half yearly company offsites, regularly team events and team lunches
  • High end equipment and a office in the heart of Berlin
About zenloop GmbH
zenloop hilft Unternehmen, Kunden fürs Leben zu gewinnen. Schnell und einfach mit Hilfe des global etablierten Net Promoter Systems (NPS).
11-50 employees
Information Technology (IT)
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Contact Person:
Pia Rudnik
HR Manager
Documents:
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