“Success happens when your customer experiences a truly unique journey.” We at zenloop are more than just a Berlin made Start Up. Experiencing our first initial success story with Flaconi, an online perfumery with over thousands of divers beauty products, made us come up with a new approach. How do you drive greatest customer relationships? Simple answer: Ask your customers and act based on every single feedback! By using the Net Promoter System (NPS) method, we help our customers to improve their product, service and relationship to end-consumers. Focus on our product is our lifeline and DNA of zenloop.